Course Summary:

This 2 hour course aims to provide course attendees with an understanding of the revised Code of Conduct on Mortgage Arrears which became effective on 1st July 2013. This course will describe the basis and scope of the code along with the core changes made. It takes a practical look at the arrears handling process and considers the timelines and documentation involved in processing arrears cases.

Who Should Attend:

This course is designed for persons at all levels in financial institutions likely to have exposure to arrears cases, whether from general management or from specialised Arrears Support Units.


€220 (All training fees are VAT exempt)





Wednesday 20th September 2017

10.00 am - 12.00 pm

38/39 Baggot Street, Dublin 2



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CPD details:

Institute of Bankers: Formal CPD Hours

QFA: 2 hours
CPD Member: 2 hours
RS CPD Member: 2 hours
LCOI: 2 hours
Chartered Banker: 2 hours
CeB (Certified Banker): 2 hours

Insurance Institute of Ireland: Formal CPD Hours

CPD Member: 2 hours for MCC Product Categories 4,5,6
ACII/FCII Chartered Insurance Institute CPD Scheme: 2 hours

Life Insurance Association of Ireland (LIA): Formal CPD Hours

2 Formal Hours

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